Shipping Policy

Thanks for shopping with Chiclody.com.   Email: service@chiclody.com

Enjoy free standard shipping for orders above $199 USD

Order Processing Time

• It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
• Generally, orders are shipped within 7-14 working days of order confirmation/payment. Orders made on the weekends might experience delay.
• Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

 

Shipping Cost & Transit Time

Country	Processing Time	Estimated Delivery Time	Shipping Fee	Courier
USA	7-14 Business Days	10-15  Days	$18.99	Standard Shipping
USA	7-14 Business Days	4-7  Days	$32.99	Expedited Shipping
Gulf countries	7-14 Business Days	8-10 Days	$29.98	Standard Shipping
Gulf countries	7-14 Business Days	5-7  Days	$49.99	Expedited Shipping
Rest of World	7-14 Business Days	10-15  Days	$12.99	Standard Shipping
Rest of World	7-14 Business Days	4-7  Days	$29.99	Expedited Shipping

Total Delivery Time = Processing Time + Shipping Time(depending on your location)

Tracking

• You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
• Tracking information may take 48 to 72 hours to update.
• If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

If your order is delayed, please contact us via email service@chiclody.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

Please note that for all countries except Australia and New Zealand, orders shipped via Aramex may incur customs duties or taxes, which are the responsibility of the recipient.

If the recipient refuses to pay these charges, the package may be returned or destroyed, and in such cases, a disposal fee may apply.

Shipping Restrictions​​
​​We currently do not deliver to the following countries and regions:​​

Europe:

Ukraine

​​Africa:​​
Algeria, Ascension Island, Egypt, Ethiopia, Angola, Benin, Botswana, Burkina Faso, Burundi, Equatorial Guinea, Togo, Eritrea, French Southern Territories, Cape Verde, Gambia, Congo, Democratic Republic of the Congo, Djibouti, Guinea, Guinea-Bissau, Ghana, Gabon, Zimbabwe, Cameroon, Comoros, Côte d'Ivoire, Kenya, Lesotho, Liberia, Libya, Réunion, Rwanda, Madagascar, Malawi, Mali, Mayotte, Mauritius, Mauritania, Morocco, Mozambique, Namibia, South Africa, Niger, Nigeria, Sierra Leone, Senegal, Seychelles, São Tomé and Príncipe, Saint Helena, Eswatini, Sudan, Somalia, Tanzania, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Chad, Central African Republic, Bouvet Island.

​​Americas:​​
Antarctica, Argentina, Paraguay, Brazil, Bolivia, Ecuador, French Guiana, Falkland Islands, Colombia, Guyana, Peru, South Georgia and the South Sandwich Islands, Sint Maarten, Suriname, Venezuela, Uruguay, Chile.

​​Asia & Middle East:​​
China, Afghanistan, Oman, Azerbaijan, Macao SAR, Pakistan, Palestine, Bahrain, Bhutan, North Korea, Timor-Leste, Kazakhstan, South Korea, Kyrgyzstan, Cambodia, Cocos (Keeling) Islands, Laos, Lebanon, Maldives, Malaysia, Mongolia, Bangladesh, Myanmar, Nepal, Georgia, Sri Lanka, Tajikistan, Taiwan region, Thailand, Turkey, Turkmenistan, Brunei, Uzbekistan, Hong Kong SAR, Iran, Armenia, Yemen, Iraq, Syria, Israel, India, Indonesia, British Indian Ocean Territory, Jordan, Vietnam.

Email: service@chiclody.com