Receiving time = Tailoring Time(7-14 working days) + Shipping time（4-15 working days）
Generally, orders are shipped within 7-14 working days of order confirmation payment. Orders made on the weekends might experience delay.
You will receive a Shipping Confirmation E-mail with tracking# once your order has been shipped.
The final delivery time depends on the local logistic information.
Return and Refund
Return & Exchange: Timeframe: Please request a return or exchange within 14 days of receiving your item. Condition: Items must be unworn, unused, with tags, and in the original packaging. You'll also need the receipt or proof of purchase.
Return Shipping: If the return is due to a customer's change of mind, the customer is responsible for return shipping. Refund: Processing Time: Refunds will be processed within 2-3 business days after we receive the returned item. Refund Method: Refunds will be issued to the original payment method. Please note, shipping costs are non-refundable. Order Cancellation: Before Shipment: If the order has not yet shipped, we will cancel it and issue a full refund. Orders can't be cancelled once the parcel is shipped out. For any further assistance, kindly email service@chiclody.com.
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